Business process automation (BPA) is the use of technology to automate repeatable, day -to- day labour-intensive tasks of the business process. BPA not only ensures systems run smoothly and efficiently, but that errors are eliminated and that your best practices are constantly leveraged.

Business process automation is highly strategic enabler of business control and agility. Manual tasks are prone to errors and unable to consistently perform to the highest standards and accuracy. Automation reduces the number of tasks you and your employees would to do manually. This frees up your time to work on items that add genuine value to the business, allowing you to be more innovative and increasing your employees’ productivity and levels of motivation.

The workflow automation ensures that processes essential for business governance are 100% of the time in accordance with required checks. It optimise the flow of information throughout your processing, service, billing and payments steps.

IDOSS Business ERP software is scalable and customizable for your business need. It has the capability to expand with the growth of the business. As the business grows, more modules may be added to improve operational capability.

Roles based access to each business processes with intelligent workflow and audit trail to protect and track the data access history.

It enables improved process efficiency through dashboards and insightful reports.

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Following are the benefits of Business Process Automation:-

  • Automation ensures that every action is performed identically and minimize human error - resulting in high quality, reliable results.
  • Add value to the business, allowing you to be more innovative and increasing employees’ levels of motivation & greatly increasing productivity.
  • To reduce the manual effort so you can focus more on business. This helps in Improve company bottom line – higher productivity, leading to higher profits.
  • Improves your operational performance and reduces the turnaround times for both staff and external customers.
  • Automation allows you to accomplish more by utilising fewer resources.
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Why IDOSS Business ERP ?

  • Simple and quick company set-up & configuration.
  • Simple navigation to operate and easily adaption by business users.
  • Provides a consolidated view of all business records including customers, suppliers, sales, purchase, invoice & their payments whilst allowing efficient communication and collaboration within modules.
  • The solution is not just full of features to support your business, we also support the setup to ensure smooth implementation and operation.
  • Continuous improvement with new features and made available to all existing setups.
  • Our cloud based Business ERP needs no extra cost burden to purchase, configure and maintain the system, thus reducing the IT and other overhead maintenance cost.

Customer Management

  • Managing customer information
  • Manage customer contacts and their preference
  • Integrated with sales order and payment data
  • Collaboration with Contacts and their activities
  • Tracking activities & follow-ups
  • Tracking Meeting scheduled and follow-ups with reminders
Customer Management
Order Management

Order Management

  • Manage Customer Enquiry
  • Manage Customer Quotation
  • Manage Sales Orders
  • Order Priority
  • Order fulfilment – Pick slip & Packing
  • Manage Purchase Orders
  • Order Tracking
  • Read More

Inventory Management

  • Item Management
  • Item Discounts & Promotions
  • Item Purchase Requisition
  • Item Return
  • Item Movement & Physical count
  • Read More
Inventory Management


  • Managing Job Orders
  • Managing Job Cards
  • Job Card fulfilment
  • Job Card Outsourcing
  • Job Card Tracking

Billing & Accounting

  • Sales Invoice
  • Purchase Invoice
  • Customer Payment Receipt
  • Supplier & Vendor Payment
  • Advance Payment & Adjustment
  • Credit & Debit Notes
  • Account Reconciliation
  • Account Statements
  • Online Payment
Billing & Accounting


  • Customer Statement
  • Supplier Statement
  • Total Sales
  • Gross Profit
  • Payments Due
  • Sales Performance
  • Cost of goods
  • Inventory Movement